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Shipping Policy

Shipping occurs via UPS ground for a flat rate per pair of isolators within 3-4 business days from Dickson, Tennessee. Business days are Monday through Friday, excluding holidays determined by common and other freight carriers. Deliveries to Canada can take on average 20 days to arrive and buyers shall be responsible for the payment of any import taxes, duties, brokerage fees, tariffs or similar charges which may be imposed over and above ordinary shipping charges. To increase shipping security, a delivery receipt may be asked from you by the delivery company.

For shipping questions, or for shipping outside the US/Canada, please call us at 866-614-7557 or contact us for assistance.

Frequently Asked Questions

What is the maximum weight that the VibrationBloc HVAC Isolator Rail can support?

The VibrationBloc HVAC isolator rail is typically used in pairs, and can support up to 450 lbs. in this configuration.

What are the dimensions of the VibrationBloc HVAC Isolator Rail?

The VibrationBloc HVAC Isolator Rails are 37″ L x 3.5″ W x 2.5″ H, and raise the condenser approximately 2.25″ when installed.

What is the maximum wind that the HVAC isolators can withstand?

The maximum wind that the isolators can withstand is based upon the surface area that the mounted condenser presents as well as the strength of the isolators themselves and their attachments.